CoolBreeze™ - Ultimate Air Cooling Fan

We have a 120-day return policy, which means you have 120 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hillarytreasuretrove@gmail.com. Please note that returns will need to be sent to the address that will be provided in an email to you, upon your request for return.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hillarytreasuretrove@gmail.com.

Where do you ship?

• We currently ship to the United States, Canada, Australia and the United Kingdom.

How long does it take to ship my order?

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

Standard shipping time for the countries covered by our delivery partners are presented below. You can find them when choosing for a delivery method before confirming your order:

• United-States: 5-10 working days
• Canada: 5-10 working days
• Australia: 5-10 working days
• United Kingdom: 5-10 working days

What is the status of my order?

• Once you have placed your order, we will send you a confirmation email to track the status of your order.
• Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
• Additionally, you can track the status of your order in the "Track Order" section on Home page on the website.

Risk-Free Purchases: We believe you'll be satisfied with our products, but if any issues arise within 120 days, we have a 120-day return policy, which means you have 120 days after receiving your item to request a return.

Secure Online Payments: Your payment security is our top priority, SSL Secure encryption online payment system adds ease and peace of mind to your shopping journey.

Worldwide Free Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.

Quality Assurance: We are committed to delivering high-quality products. We believe we're not just selling products; we're crafting an exceptional experience.

24/7 Customer Service: Our dedicated customer service is available around the clock to answer your questions or resolve any issues whenever you need assistance.

Shopping online can evoke concerns and unease, but rest assured, we not only provide a comprehensive return policy but also have 24/7 customer service support to ensure each of your purchases is made with confidence. We are honored to be your preferred choice for online shopping and will go the extra mile to ensure your shopping experience is seamless and enjoyable.